Website Creation
Service Includes:
- Will assist with purchasing your domain name and website hosting plan and designing and building your site.
- Website designer with experience in digital, print & event design, SEO marketing, & campaign management.
- Passionate about creating experiences & designs aimed to inspire & engage.
- Driven by the idea that we are all capable of learning, innovating, & empowering one another through sharing knowledge, empathy, & collaboration.
Data Back-up or Transfer
Service Includes:
- Backup data to a CD or DVD – up to 10 GB or
- Backup data to an external hard drive or
- Backup data to the cloud
Note: This service does not include data recovery from damaged drives
Computer Tune-up
Service Includes:
- Increase the speed and performance of your computer
- Perform system cleanup and defragmentation
- Get rid of any unnecessary programs
- Cleanup physical hardware
Note: Extra charges will apply if virus removal is needed. You will be notified beforehand.
Depending on the nature of your request, we may be able to offer instant support through CPSI online assistance. An agent will create a secure connection to your computer and troubleshoot the issue immediately.
New Computer Set-up
Service Includes:
- Perform system updates
- Remove unwanted programs
- Help setup user accounts
- Test hardware and software functionality
- Optimize computer startup
- Setup user profiles
Software Install or Uninstall
Service Includes:
- Ensure compatibility and install software
- Perform any necessary software updates
- Set up any relevant shortcuts
- Uninstall unwanted software when applicable
Depending on the nature of your request, we may be able to offer instant support through CPSI online assistance. An agent will create a secure connection to your computer and troubleshoot the issue immediately.
Ring Doorbell Setup
Service Includes:
- Connect to a Wi-Fi network, if applicable
- Set up Ring Doorbell system supplied by the customer
- Configure and test doorbell functionality
- Demonstrate proper usage
Printer Setup
Service Includes:
- Connect to a Wi-Fi network, if applicable
- Set up a local printer
- Configure and test printer functionality
- Demonstrate proper printer functionality
Printer troubleshooting or repair
Service Includes:
- Troubleshoot printer issue
- Perform necessary printer repairs
- Ensure the printer is functioning properly
Note: This service does not include the repair of physically damaged equipment.
Additional costs can vary depending on several factors, including, but not limited to, brand, degree of damage, extent of wiring, and cost of additional parts required.
Email or Online Setup or Support
Service Includes:
- Troubleshoot or set up one active email account
- Configure account settings and features
- Demonstrate webmail functionality
Depending on the nature of your request, we may be able to offer instant support through CPSI online assistance. An agent will create a secure connection to your computer and troubleshoot the issue immediately.
OS (Operating System) Install or Re-install
Service Includes:
- Install or Re-install the operating system on one computer (OS discs are required and will not be supplied).
- Ensure that all necessary drivers have been installed
- Make sure the system is up to date
- Verify the system is functioning properly
NOTE: CPSI cannot provide operating system software but only use the software provided by you.
Computer Training or Lessons
Service Includes:
- Give overviews of Mac or Windows
- Review basic OS navigation
- It covers up to 1 hour of training
- Review web browser basics